Delivery & Returns

At Apothecally LTD, we do everything to make sure your parcel arrives on time.

Please note, in the event of industrial strike action by our delivery partners, parcels may be delayed.

The time frames below are estimates and subject to delays outside of our control.

DPD Next Day Delivery - 
Orders placed before 1pm will be dispatched same day via DPD on a next ‘working day’ service, Monday - Thursday. On Sunday orders will need to be placed before 1.30pm for next day delivery.

£8.25

Returns 

If you are looking to return your purchase, it must be returned within 14 days from delivery for a full refund. 

We are unable to accept returns unless they can be deemed:

- Faulty
- Incorrect product
- Not fit for purpose
- If you receive an incorrect, faulty or unfit for purpose product, please do not dispose of said product. If the product has been disposed of, Apothecally LTD will be not able to replace or refund the product. 

Sale item(s) are non-returnable and non-fundable.

Please note that we do not offer a free return’s service. Returns costs must be meet by the customer.

Delivery charges are non-refundable 

Please return to us at:

Apothecally LTD, 59-61 High Street, Gatehouse of Fleet, Dumfries and Galloway, DG7 2HS

Please contact Emily immediately and she can advise on the next steps if you believe that your product should be deemed returnable. To contact please email emily@apothecally.co.uk. Any other information you may make available to us.